Privacy Policy

1. Introduction

Vehicler ("we", "our", or "us") operates the business dashboard at business.vehicler.org. This Privacy Policy explains how we collect, use, and protect your personal information when you use our vehicle shipping platform.

2. Information We Collect

We collect the following types of information:

• Account information: name, email address, company name, and phone number
• Order information: pickup and delivery addresses, vehicle details, and shipping preferences
• Payment information: processed securely through Stripe; we do not store card numbers
• Document information: contract data processed through DocuSign for electronic signatures
• Communication preferences: preferred contact channel and contact details
• Usage data: log data, IP address, browser type, and pages visited

3. How We Use Your Information

We use your information to:

• Process and manage vehicle shipping orders
• Communicate order updates and status notifications
• Process payments and generate invoices
• Facilitate electronic contract signing via DocuSign
• Improve our platform and customer experience
• Comply with legal obligations

4. Third-Party Services

We use trusted third-party services to operate our platform:

• Supabase — secure database and authentication
• Stripe — payment processing
• DocuSign — electronic contract signing
• Geoapify — address and ZIP code lookup
• Telegram — order notifications (if configured)

Each service has its own privacy policy governing their use of your data.

5. Data Storage and Security

Your data is stored securely using industry-standard encryption. We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. Access to your data is restricted to authorized personnel only.

6. Data Retention

We retain your personal data for as long as your account is active or as needed to provide services. Order records may be retained for up to 7 years for legal and accounting purposes. You may request deletion of your account and associated data by contacting us.

7. Your Rights

You have the right to:

• Access the personal data we hold about you
• Request correction of inaccurate data
• Request deletion of your personal data
• Object to processing of your personal data
• Data portability — receive your data in a structured format

8. Cookies

We use essential cookies for authentication and session management. We do not use tracking or advertising cookies. Analytics data is collected in aggregate and anonymized form.

9. Changes to This Policy

We may update this Privacy Policy from time to time. We will notify registered users of significant changes via email. Continued use of the platform after changes constitutes acceptance of the updated policy.

10. Contact Us

If you have questions about this Privacy Policy or wish to exercise your rights, please contact us at: manager@vehicler.org